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  • 564 - Customer Relationship Management System

564 - Customer Relationship Management System

Main contract details

Opportunity Id
DN513738
Title
564 - Customer Relationship Management System
Categories
72212333-2 - Contact management software development services
72212445-0 - Customer Relation Management software development services
72212781-7 - System management software development services
72212982-6 - Configuration management software development services
72212983-3 - Development software development services
72230000-6 - Custom software development services
72260000-5 - Software-related services
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Description
<p>The University is seeking to appoint a 3rd party delivery partner to work with the University to design, develop and implement a CRM system using Microsoft Dynamics and potentially further system within Dynamics. The partner would work in partnership with the University&rsquo;s Project Management Office, Digital Services Team and other relevant internal stakeholders to lead the transformation, challenge business processes and implement the technology platform.&nbsp;&nbsp;</p>

Region(s) of supply
Birmingham
Estimated value
N/A
Keywords
Microsoft Dynamics, CRM, Enterprise wide XRM system implementation experience, Microsoft Dynamics 365 Gold Partner

Key dates

Estimated contract dates
Start date
01/04/2021
End date
31/03/2024

Expression of interest window

From 08/12/2020 16:00 to 12/01/2021 16:00

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Contact details

Buyer
Aston University
Contact
Shirley O'Reilly
Email
s.a.oreilly@aston.ac.uk
Telephone
0121 2044395
Address
Aston Triangle
Birmingham
West Midlands
B4 7ET
United Kingdom

Attachments

CRM - PIN 2020-OJS242-600240-en.pdf 90 KB
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