Home Visiting Family Support Service

The council intends to award a contract to a single provider for a Home Visiting Family Support Service (HVFSS). The proposed HVFSS will support families in the borough to have access to a high quality HVFSS that is accessible, free at the point of delivery, safe and accountable, to gain confidence, be happy and be supported to reach their full potential. This will be achieved by:

• Promoting positive mental health and emotional wellbeing
• Offering a broad range of appropriate support, information, advice, and guidance within a quality environment that meets the diverse needs of those participating
• Providing a wide range of personal and social development opportunities
• Offering quality support based on individual needs to enable personal development and life skills
• Promoting positive interventions within the agenda of Bracknell Forest’s Council Plan 2023-2027 and the policy paper ‘The Best Start for Life’ .
• Ensure that the voice of families is heard and acted upon in the design and delivery of the provided service.

The provider will be required to provide some of the following:

• One to one support provided by a workforce of staff and volunteers to a minimum of 60 families per annum in their homes
• A minimum of a one-hour visit per week to be offered to families at reasonable times which meet the needs of families
• and more......

The HVFSS is focused on families with a Tier 2 level of need, with children aged 0-11 years, with at least one child under the age of 5 years. The aim is to provide tailored support to families in response to identified need, through a combination of home visits delivered by staff and volunteers and signposting to other community services.

The Provider will need to have the ability to operate within the borough within a face-to-face context in families’ homes. The Provider will need to have the correct infrastructure in place to be able to support qualified and trained staff and volunteer s with progression and in-role training provided, which includes professional supervision as appropriate to the role.

The contract duration will be for a maximum of 5 years, with an initial term of 3 years and the option to extend the contract for a further 2 years.

Tenders are invited for the price payable by the Purchaser to the Provider for the provision of services as detailed above. The total estimated available budget for the new 5-year contract is circa £305,000. This is excluding any annual uplifts applicable for years 2, 3, 4 and 5. The annual uplifts will be considered and agreed in line with the Council’s uplifts process.