The Provision of Journey Planning Service for TfGM
Main contract details
<p style="text-indent: -18pt; line-height: normal; vertical-align: baseline; margin: 0 0 0 81.8pt"><span style="font-size: 12pt; font-family: Symbol">·<span style="font: 7pt "Times New Roman""> </span></span><span style="font-size: 12pt">Enabling seamless connections across walking, cycling, buses and trams. </span></p>
<p style="text-indent: -18pt; line-height: normal; vertical-align: baseline; margin: 0 0 0 81.8pt"><span style="font-size: 12pt; font-family: Symbol">·<span style="font: 7pt "Times New Roman""> </span></span><span style="font-size: 12pt">clear customer travel information and simple fares and ticketing.? </span></p>
<p style="line-height: normal; vertical-align: baseline; margin: 0 0 0 63.8pt"><span style="font-size: 12pt"> </span></p>
<p style="margin-bottom: 0; text-align: justify; text-justify: inter-ideograph; text-indent: -18pt; line-height: normal; vertical-align: baseline"><span style="font-size: 12pt">2.<span style="font: 7pt "Times New Roman""> </span></span><span lang="EN-US" style="font-size: 12pt">The principles of the Bee Network are to be affordable, reliable, accessible, accountable, and sustainable. ?</span></p>
<p style="text-align: justify; text-justify: inter-ideograph; line-height: normal; vertical-align: baseline; margin: 0 0 0 63pt"><span style="font-size: 12pt"> </span></p>
<p style="margin-bottom: 0; text-align: justify; text-justify: inter-ideograph; text-indent: -18pt; line-height: normal; vertical-align: baseline"><span style="font-size: 12pt">3.<span style="font: 7pt "Times New Roman""> </span></span><span style="font-size: 12pt">To support the delivery of the Bee Network, we must not only consider how we integrate transport services but also how we serve our customers in a way that meets their needs and enables seamless, safe, and sustainable journeys. ?</span></p>
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<p style="margin-bottom: 0; text-align: justify; text-justify: inter-ideograph; text-indent: -18pt; line-height: normal; vertical-align: baseline"><span style="font-size: 12pt">4.<span style="font: 7pt "Times New Roman""> </span></span><span style="font-size: 12pt">Helping customers to plan how to make a journey is a core part of the customer offer of the Bee Network. </span></p>
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<p style="margin-bottom: 0; text-align: justify; text-justify: inter-ideograph; text-indent: -18pt; line-height: normal; vertical-align: baseline"><span style="font-size: 12pt">5.<span style="font: 7pt "Times New Roman""> </span></span><span style="font-size: 12pt">In line with our strategic objectives, the Journey Planning Service is also an important opportunity to encourage the use of Bee Network active travel and public transport modes over making a car journey.</span></p>
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<p style="margin-bottom: 0; text-align: justify; text-justify: inter-ideograph; text-indent: -18pt; line-height: normal; vertical-align: baseline"><span style="font-size: 12pt">6.<span style="font: 7pt "Times New Roman""> </span></span><span style="font-size: 12pt">TfGM currently plans to provide a journey planning service on two digital channels: the Bee Network mobile app and the tfgm.com website.</span></p>
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<p style="margin-bottom: 0; text-align: justify; text-justify: inter-ideograph; text-indent: -18pt; line-height: normal; vertical-align: baseline"><span style="font-size: 12pt">7.<span style="font: 7pt "Times New Roman""> </span></span><span style="font-size: 12pt">TfGM is seeking to procure:</span></p>
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<p style="text-indent: -18pt; line-height: normal; margin: 0 0 0 81.8pt"><span style="font-size: 12pt; font-family: Symbol">·<span style="font: 7pt "Times New Roman""> </span></span><span style="font-size: 12pt">A UK wide, multi-modal, point-to-point journey planning engine API, enabling TfGM digital channels to send journey planning search inputs, and receive results containing options for how that journey could be made.</span></p>
<p style="text-indent: -18pt; line-height: normal; margin: 0 0 0 81.8pt"><span style="font-size: 12pt; font-family: Symbol">·<span style="font: 7pt "Times New Roman""> </span></span><span style="font-size: 12pt">A website journey planning user interface which TfGM can embed into its tfgm.com website. </span></p>
<p style="text-indent: -18pt; line-height: normal; margin: 0 0 0 81.8pt"><span style="font-size: 12pt; font-family: Symbol">·<span style="font: 7pt "Times New Roman""> </span></span><span style="font-size: 12pt">Integration of TfGM and national transport data sets.</span></p>
<p style="text-indent: -18pt; line-height: normal; margin: 0 0 0 81.8pt"><span style="font-size: 12pt; font-family: Symbol">·<span style="font: 7pt "Times New Roman""> </span></span><span style="font-size: 12pt">An analytics capability enabling TfGM to ingest Journey Planning Service data into a TfGM owned data warehouse or data lake.</span></p>
<p style="text-indent: -18pt; line-height: normal; margin: 0 0 0 81.8pt"><span style="font-size: 12pt; font-family: Symbol">·<span style="font: 7pt "Times New Roman""> </span></span><span style="font-size: 12pt">Ongoing support and maintenance of the Supplier System.</span></p>
<p style="text-align: justify; text-justify: inter-ideograph; line-height: normal; vertical-align: baseline; margin: 0 0 0 81.8pt"><span style="font-size: 12pt"> </span></p>
<p style="margin-bottom: 0; text-align: justify; text-justify: inter-ideograph; text-indent: -18pt; line-height: normal; vertical-align: baseline"><span style="font-size: 12pt">8.<span style="font: 7pt "Times New Roman""> </span></span><span style="font-size: 12pt">The Bee Network mobile app is currently in development. The mobile app development team will build a journey planning user interface in the mobile app which integrates with the journey planning engine API. This is a service which will be required for day one of the bus franchise launch on the 23<sup>rd of</sup> September 2023.</span></p>
<p style="margin-bottom: 0; text-align: justify; text-justify: inter-ideograph; line-height: normal; vertical-align: baseline"><span style="font-size: 12pt"> </span></p>
<p style="margin-bottom: 0; text-align: justify; text-justify: inter-ideograph; text-indent: -18pt; line-height: normal; vertical-align: baseline"><span style="font-size: 12pt">9.<span style="font: 7pt "Times New Roman""> </span></span><span style="font-size: 12pt">The tfgm.com website will initially embed the website journey planning user interface into page(s) on the tfgm.com site. It is anticipated that during the lifetime of the contract the website development team will build a journey planning user interface on tfgm.com which integrates with the journey planning API, from which point onwards TfGM’s pre-existing website journey planning user interface would no longer be required. </span></p>
Key dates
Expression of interest window
From 25/01/2023 17:00 to 26/02/2023 12:00
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