Market Engagement: Provision of Soft Facilities Management Services

The London Borough of Sutton will be undertaking a procurement for the provision of soft
facilities management services for its corporate estate, as the current contract is
approaching the end of its term.
The upcoming procurement will seek to appoint suitably experienced suppliers to deliver soft
FM service across the authority’s corporate buildings, including the Civic Offices, libraries
and children’s centres.
The authority is currently considering structuring the procurement into two separate lots:
? Lot 1 – Cleaning Services
? Lot 2 – Security Services
Suppliers may be invited to bid for one or both lots.
The scope of services is expected to include, but is not limited to:
Lot 1 – Cleaning Services
? General day-to-day cleaning
? Periodic cleaning
? Window cleaning
? Washroom and hygiene services
? Confidential waste services
? Supply and management of consumables, including:
o User-end consumables
o Contractor materials
? Pest control services
Lot 2 – Security Services
? Static guarding at the Civic Offices
? Mobile patrols
? Opening and closing services
? Keyholding
The final procurement structure, including the use of lots, remains subject to review following
pre-market engagement.

JOINING INSTRUCTIONS

Engagement Event Details

Date: 15th June 2026

Format: Face to face supplier engagement event

Location: Civic Offices, St Nicholas Way, Sutton, SM1 1EA

The event is expected to be divided into:

Morning session - Cleaning Services

Afternoon session - Security Services

Further details regarding timings, will be provided to interested parties.

To book a place for the in person Market Engagement please register using this link below - Market Engagement Registration Form:

PLEASE NOTE - TWO ATTENDEES PER COMPANY.

https://docs.google.com/forms/d/e/1FAIpQLSdPi1W8M9q0OL3s6ynFPWeZ29pZkZ_6Jm_DYZCTaCbA0rh4FA/viewform

Please refer to the attachment for further details.