Refuges Integration Services

The London Borough of Sutton is undertaking a procurement exercise for the provision of Refugee Integration Services. The purpose of this procurement is to appoint suitably experienced suppliers capable of delivering comprehensive integration support to refugees residing within the Borough.

Scope of Services The expected scope of services includes, but is not limited to, the following three areas:
1. Provision of Family Integration Services for Refugees (Adults and Children) This service will focus on holistic support and community integration, including:
Mentoring programs tailored for Ukrainian and Afghan young people.
A dedicated family support worker providing 1:1 assistance for newly arrived Afghan families.
Group and individual counseling services accessible to all refugees.
The organisation of trips, cultural experiences, and recreational activities for all refugees.
2. Provision of Support and Advice for Refugees (Adults and Children) This service will provide essential guidance and advisory support, including:
Access to dedicated Ukrainian-speaking and Afghan-speaking advisors.
Expert advice and assistance regarding:
Benefits entitlements and income maximization.
UPE (Ukraine Permission Extension) visa renewal applications.
UKVI (UK Visas and Immigration) account management.
School admissions and applications.
Employment and career guidance.
3. Provision of English Language Classes for Adults (All Refugees and Asylum Seekers) This service will focus on language acquisition to aid integration, including:
Pre-literate ESOL (English for Speakers of Other Languages) classes.
Structured English Language classes (planned as 4 separate groups, each receiving 2 sessions per week).
Pre-Market Engagement Event Details During the upcoming engagement event, we will cover the following key topics:
An overview of the current needs of the refugee community in Sutton and the desired outcomes of these services.
Opportunities for potential partnerships and collaborations between prospective suppliers.
The proposed timeline for the procurement project.
An open forum for supplier feedback, questions, and suggestions to help shape the final procurement structure.

Joining Instructions
Please complete this form to register for the event: Registration form
This event will be held virtually on Google Meet:

Meeting Details
Video call link: https://meet.google.com/snc-ueyg-kpr (copy to URL)
Join by phone: GB) +44 20 3956 5298? PIN: ?511 483 317?#
Tel:+44-20-3956-5298

Market Engagement Event - Refugee Integration Services Wednesday, 18 November 10:00 – 11:00 am
Time zone: Europe/London Meeting Details