Transport Infrastructure Planned and Reactive Maintenance

This contract is for the provision of transport infrastructure planned and reactive maintenance across TFWM’s asset portfolio (bus stations and park and ride sites), including proactive and reactive maintenance tasks, PAT testing and provision of a helpdesk service to manage tasks.

There are 5 key requirements set out in this specification, these are:

Planned Maintenance
Reactive Maintenance
Portable Appliance Testing
Helpdesk
Semi-Skilled Operative

These services will be delivered in line with the following objectives:

- The provision of Planned Preventative Maintenance (PPM) services to the Mechanical and Electrical (M&E) plant & equipment included within the contract

- The provision of reactive and emergency maintenance services to the Building Fabric and all M&E plant and equipment included within the contract

- The provision of "ad-hoc" escort / access assistance to all specialist Service Providers, engaged in the delivery of these services

- The carrying out of regular condition inspections across the facilities, at agreed intervals

- Ensuring that all Statutory and Legislative compliance maintenance works are carried out to all M&E plant & equipment covered in this specification

- The provision of specialist maintenance where required

- The provision of a comprehensive Planned and Reactive maintenance service across the facilities that complies with the standards and provisions as outlined within this specification

TfWM has made a commitment to and is working to develop good practice in infrastructure sustainability, including green and sustainable technologies in the design, refurbishment and maintenance of transport infrastructure facilities. The Service Provider will be required to demonstrate a commitment to sustainability by integrating sustainable development into their operating practices and culture throughout the Contract.

Examples of ways that this can be achieved is by using low fuel consumption and emissions vehicles, optimising visits to each site, recycling of waste materials, disposing of any controlled waste in an approved manner, working with reusable components, using innovative designs and green technology or ethically sourced materials.

The Service Provider shall be responsible for ensuring sufficient resource is available to meet the requirements of the contract, which should include cover for periods of staff sickness or annual leave and being able to replace equipment or vehicle failure without their being disruption in the levels of service.