Rushmoor Borough Council - The Meads, Farnborough - Cleaning & Security Services

Rushmoor Borough Council ('the council') is inviting tenders from suitably experienced cleaning and security suppliers for The Meads Shopping centre located in Farnborough. Tenders will only be accepted from suppliers who are able to meet all of the stated Conditions of Participation as set out within Section 27 of the Invitation to Tender (this document). The targeted award date for the contract is 5th June 2026 with commencement of services to run from 7th September 2026. The Council is letting the contract on a 3-year base term with options to extend up to a maximum of 5 years. The value of cleaning and security services at The Meads is in the region of £586,000 per annum (excluding VAT). A price cap of £600,000 will be applied to tenders in relation to cost of service for the 1st year of the contract, the Council reserves the right to set aside any tenders above this amount.

Once awarded the contract will also allow for the addition of further sites within the Council's property portfolio, including but not limited to.
• Union Yard, Aldershot
• Ashbourne House, Andover
• Frimley 4.4, Farnborough

There is no guarantee that further sites will be incorporated within the scope of the contract. The Inclusion of further sites will be at the Council's sole discretion and will be subject to best value review of delivery options.


A Supplier bidders briefing will be held on Wednesday 1st April 2026 at 11:30 via Microsoft Teams. Attendance at the briefing is encouraged but not mandatory. The purpose of the briefing is to provide Suppliers with an overview of:
• Background and current arrangements
• Procurement Overview and Programme
• E-tendering system
• PSQ and Conditions of Participation
• Quality Assessment Question
• Pricing Template
• Social Value Commitments

Suppliers are provided with a Microsoft Teams link within the ITT document for the briefing. The Council will be recording the Microsoft Teams meeting and will subsequently make this available as part of the tender pack via ProContract.

Compulsory site tours will be held at The Meads. The site tours will take place on Wednesday 8th April 2026 at 10:00 am and/or Tuesday 14th April 2026 at 10:00. The site tour will last approx. 1 hour. The same information will be provided at both site tours. Tenderers must attend one of the tours and may send a maximum of 2 delegates across both tours. It is permissible for representatives from the same organisation to attend both site tours should this be most convenient for scheduling. Tenderers are required to visit the site prior to tender submission, if a tender is received and there is no evidence that the tenderer has attended the sites, the council reserves the right to set the tender aside.

To help manage the effective running of the site tour suppliers should confirm full names & positions of attendees via Pro-Contract Correspondence prior to the deadline of Tuesday 7th April 2026 at 12:00 for the Wednesday 8th April tour. For suppliers attending the tour on Tuesday 14th April, suppliers should confirm full names & positions of attendees via Pro-Contract Correspondence prior to the deadline of Monday 13th April 2026 at 12:00. When attending the site tours, delegates should arrive 15 minutes before commencement of the site tour and report to Ron Melia, Centre Manager at the business Centre Office, which is located at end of the Shopping centre, just beyond the Prezzo Restaurant. Due to staff rotas the council cannot provide any additional dates for visits to site.


This procurement timetable is indicative and, while the council does not intend to depart from it, it reserves the right to do so at any time.

• Tender Notice Issued - Wednesday 25th March 2026
• Tender Pack Issued on ProContract - Wednesday 25th March 2026
• TEAMS Bidders Briefing - Wednesday 1st April 2026 @11:30
• Mandatory Site Tour - Wednesday 8th April 2026 and Tuesday 14th April 2026 @10:00
• Deadline for Requests for Clarification - Thursday 16th April 2026 @23:59
• Tender return deadline - Friday 24th April 2026 @12:00
• Interviews - 12th and 13th May 2026
• Award Decision & Assessment Summaries Issued - 22nd May 2026
• Contract Award Notice Issued - 22nd May 2026
• Standstill Period Starts - 26th May 2026
• Standstill Period Ends - 4th June 2026
• Contract Award - 5th June 2026
• Mobilisation - 6th June - 6th September 2026
• Contract Commencement - 7th September 2026

Please ensure that all requests for clarification are asked via ProContract's messaging system.