CO2131 - Home from Hospital Contract

The Commissioning team at Wiltshire Council, together with Procurement are hosting a market engagement event in relation to a Home from Hospital Service

The engagement event will be an opportunity to find out more and share your views on the planned services. We would like to hear your thoughts on how these services can be offered across three acute hospitals (RUH, SFT and GWH).

Short Summary Background
The HFH contract offers short term (up to 6 weeks) seven-day service for people aged 18 years and above being discharged from hospital on Pathway 0 and/ or Pathway 1. The contract will include the following services:

• A short term (up to six weeks) seven-day service for people ages 18 years and above being discharges from hospital
• Telephone calls to al those who are 65+ and have been discharges on Pathway Zero withing 48hrs
• Short-term home-based support to individuals being discharged home following a stay in hospital who require community support. This will not be personal care.
• Transport home, if no alternative is available, and immediate resettlement for those being discharged from hospital, either following a hospital stay or a visit to A&E
• Support to customers with further assessment of care attending Pathway One and Pathway 2 Multi-Disciplinary Meetings (MDT) as required and appropriate signposting once discharged from hospital and back home.
• Support to customers to regain their confidence and independence whilst providing a short-term service, with a combination of both practical (hands on), emotional and social support, following the principle of a planned and phased reduction of support in line with re-gaining confidence and ability.
• Relationships with key stakeholders to ensue a timely and coordinated approach to hospital discharge
• Proactively marketing the service across communication, patients, carers families and clinicians and taking responsibility for regularly ensuring that all system partners are aware of the service offering and capacity
• A consistent service across all three acute hospitals – RUH, SFT and GWH

The event will take place on Thursday 9th January - online via teams.

If you would like to attend please express an interest and reply with the email addresses of your representatives.

We look forward to hearing from you.

The Procurement Team