137 - Appropriate Adult Service

The provider will;
• Deliver an Appropriate Adult (AA) service in line with PACE Codes Of Practice, and JYB National Standards,
• Develop a protocol with the police in relation to the AA service in consultation with Wigan YOT/CDT
• Safeguard and promote the emotional and physical well-being of juveniles and vulnerable adults in police custody,
• Provide a service 7 days a week, including bank holidays between the hours of 08.00 and 24.00. The service may be provided outside these hours however depending on the needs of the young person or vulnerable adult,
• Provide reassurance and support via telephone for juveniles and adults in custody as necessary,
• Where the juvenile meets the criteria, undertake Triage assessments and referral to the Wigan Youth Justice Diversion and Liaison Scheme,
• Submit PACE Monitoring forms to YOT/CDT within 2 working days.
• Submit quarterly monitoring and evaluation forms to YOT/CDT to include:-
o details of total monthly call outs,
o offences,
o number of call out’s in hours and out of hours,
o reason for appropriate adult,
o time of involvement,
o average referral time,
o age group,
o ethnicity, gender.
o safeguarding concerns

• Attend monitoring meetings every four months or earlier if required.
• Recruit sufficient numbers of people of sufficient ability, skill, knowledge and experience to provide this service and to have sufficient reserves to cater for staff holidays, sickness or absence.
• Ensure that requests for an appropriate adult are responded to within the hour in order to avoid children and adults being kept in police stations for unnecessary amounts of time.
• Ensure that staff acting as appropriate adults under the scheme should have received the following training:

PACE 1984 and Codes of Practice
Safeguarding
Roles of Youth Offending Teams
Triage Assessment
Drug and alcohol awareness
Awareness of mental health problems and learning disability.
Equality and diversity
Human rights in relation to young people in custody
Conflict resolution