Bath and North East Somerset ASC Carers & Family Support

Bath and North East Somerset Council is alerting the market to an upcoming tender for Community Support Services: Carers and Family Support, previously under a prime provider model since 2017, to improve outcomes for Adults and Carers, prevent health inequalities, and prevent, delay or reduce statutory care needs.

This Planned Procurement Notice alerts the market to a forthcoming procurement opportunity for Carers and Family Support services. Please note that the details are provided to inform potential bidders but remain subject to change as specifications and strategy are finalised, with no commitment implied.

Estimated Contract Value: £3.3m over 7 years*.
*VAT may apply depending on the provider's status.

The Council’s objective is to enhance carer support, targeting outcomes like improved wellbeing, resilience and network reach.

Services Covered:

Carer Advisory Service (guidance and support for Carers)
Respite for carers
Carer Peer Support Network (community-based carer connections).


Adult carer support providing information and advice, respite, and a carer peer support network. The service will be provided in person and online at easily accessible locations in Bath and North East Somerset.
* Scope, specifications and value may adjust based on feedback.

Procurement approach: Standalone Open Tender, starting 1 January 2026. Social value (min 10% weighting) focuses on carer advocacy, lived experience, and community networks. Mandatory requirements may include but are not limited to 2 years’ experience or equivalent, local presence and multi-agency collaboration.

An online supplier event on Thursday, 24 April 2025 will provide details and answer queries.

Further details pertaining to this event will be published in the near future.

The session will be recorded and available for non-attendees.

Please note: This Planned Procurement Notice (PPN) under the Procurement Act 2023 outlines the ASC Community Support Services tender and builds on prior supplier engagement detailed in F01 Notice 2024/S 000-029107 (OCID: ocds-h6vhtk-0499f8), published 11 September 2024 under the Public Contracts Regulations 2015. Due to the transition between regulatory regimes, these notices are not formally linked, though the earlier engagement informed our procurement strategy.