Adult Social Care Case Management System

Adult Social Care Case Management System

Swindon Borough Council (SBC) invites expressions of interest from suitably qualified and experienced service providers for the provision of a new Case Management System for Adult Social Care.

This system will support the council’s 2030 vision, aligning to priority four - to help people to help themselves, while always protecting our most vulnerable children and adults. More details of the council’s vision, priorities and pledges can be found on the council’s website at: www.swindon.gov.uk/vision

We are seeking to procure and implement a solution that will support us over the next 5 years in moving to a model of outcome focused services whilst ensuring compliance with the latest legislation.

Project Description

The project is to successfully deliver an Adult Social Care Case Management solution that is robust and compliant with the latest legislation, modern, flexible and easy-to-use for our practitioners, a system that will support us in moving to a model of outcome focused services and one that integrates with key SBC systems, delivering efficiencies and ensuring we have a complete picture of the services a client is receiving.

The current Adult Social Care Case Management System contract expires on 31st March 2019, therefore we require the new solution to be fully embedded within the business by this period

Full details relating to the Services are provided in the tender documents.

Contract Period

The contract will be initially for a period of 60 months commencing 28th December 2017 with the option to extend for a further 36 months (+12+12+12) subject to satisfactory performance and budget availability.

The relevant tender documents are included within this project webpage as attachments.

Tender Responses are required to be submitted no later than 20th September 2017, 1200 hrs (noon) UK Local time by hardcopy and CDR to Sarah Talbot, Swindon Borough Council, Law and Democratic Services, Civic Offices, Euclid Street, Swindon SN1 2JH only.

If you require any clarifications on the tender documents please submit these in writing via e-mail, including the project name clearly in the e-mail title, to Sarah Talbot at IT.approvals@swindon.gov.uk by 12th September 2017, 1200 hrs (noon) UK Local time.

The Council’s responses to these clarification questions will be uploaded as attachments on the project webpage attachments section. Therefore it is the Contractor’s responsibility to check the site regularly for updates to clarifications, as you will not be advised when updates have been made.

In the event of difficulties downloading tender documents, please refer to the named contact Sarah Talbot at stalbot@swindon.gov.uk.

Please note that this project has been advertised on Tenders Electronic Daily (TED) Contract Notice reference DN284944 / Contracts Finder/ other web portals, however, Supplying the South West Portal is the only portal that includes all the relevant documents required to respond to this opportunity, bearing Project ID: DN284944.

We would encourage you to click on the ‘Register interest’ button to help the Council monitor the level of interest in this opportunity.

No Tender submissions will be considered without completing the tender documents in full including attachments and returning them in alignment with the instructions within the tender documents.