LCCITS200291a ICT Goods Supply, Maintenance and Services Framework

Any questions in relation to this tender must be submitted through the discussions link on www.yortender.co.uk. Any issues with the Yortender portal should be directed to ProContractSuppliers@proactis.com, telephone: 0330 005 0352
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Leeds City Council is seeking tenders for the supply and maintenance of ICT hardware and associated services. The Councils requirements has been split into the following two lots –
LOT 1 - Supply and Delivery of ICT Hardware, including:
• Supply and delivery of ICT hardware and peripherals;
- Enterprise PCs (desktop PCs and notebook/laptop PCs);
- Tablet PCs (iOS, Android and Windows);
- Audio visual conferencing equipment (televisions, Microsoft Surface Hubs, conferencing phones and cameras, headsets etc.);
- Telephones (VOIP telephones);
- Smart phones and basic mobile phones;
- Associated accessories and peripherals e.g. monitors, cables, mice, keyboards etc;
- New technology devices as and when they become available;
- Commoditised hardware products i.e. those described as generally considered to be ‘commercial off the shelf’ hardware packages;
- Security hardware, including physical security which conforms to PCI DSS standards, data loss prevention, smart cards, bio metric and tamper resistant products etc.
• Provision of an online portal incorporating a purchasing and ordering catalogue;
• Facility to provide bonded stock.
• Optional Asset tagging of enterprise PCs, tablets and monitors plus other devices when required.

LOT 2 - End User Compute services, including:
• Break/Fix Service including the collection, repair or replacement of faulty hardware devices which are both within and out of warranty;
• Hosting and installation of the Council operating system builds onto newly purchased or refurbished ‘end user devices’ for the Break/Fix Service including but not limited to end user devices such as Enterprise PCs, Laptops and Windows Tablet PCs.
• Professional and Technical Services.

The Invitation to Tender is being conducted by Leeds City Council on its behalf and on behalf of Leeds Clinical Commissioning Group(s) (CCG).
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Application for inclusion in the tender must be made via the Yortender Portal, at www.yortender.co.uk. If you have not previously done so, please register on the above website. Once your registration has been approved, you should log-in and Search using the project
reference: DN392989 and/or project title: LCCITS200291a ICT Goods Supply, Maintenance and Services Framework. Help with the Yortender website can be obtained from the ProContract support team by email to ProContractSuppliers@proactis.com. For critical and time-sensitive issues (normally requiring resolution within 60 minutes) then please call 0330 005 0352.