Specialist Day Services for People with Dementia

TENDER FOR THE PROVISION SPECIALIST DAY SERVICES FOR PEOPLE WITH DEMENTIA

Tameside Metropolitan Borough Council is committed to the provision of high quality services to enable people to live in their own homes.

Tameside MBC (Adult Services), are inviting expressions of interest in the above tender, this is a restricted tender previously advertised in OJEU since 3 May 2017.

The contract is for a period of five years and will commence 3 December 2017.
Core Requirements of the Service
The service is aimed at providing daytime support and activities to those people with a diagnosis of dementia whose needs are such that they are best met by a service able to provide a level of specialist support not readily available in mainstream or other social care settings.

The service will support a diverse group of people affected by dementia. For example, people with learning disabilities who develop dementia will generally be of a younger age group and may have needs which services designed for people 30 or 40 years or older find hard to meet.

Taking its lead from person-centred and recovery-focussed approaches, the service will take as its starting point a set of values relating to human living applied to the pursuit of health and wellness. The service will empower people to make choices about what they want, enable them to care for themselves and to increase peer support and interaction. The service will provide access to valued and enjoyable experiences for people with dementia and their family and Carers and will play an important role in the prevention of institutionalisation and the maintenance of people with dementia in the community.

The service will provide support to Service Users ordinarily resident in the borough.

The service will utilise a single building, Wilshaw House, Ashton-under-Lyne, in delivering that part of the service that is required to be building-based. Wilshaw House is owned and maintained by the commissioner and other local authority functions may take place elsewhere within the buildings. There is no expectation that the Provider will be charged rent

While part of the service will be building-based, there will also be flexible and responsive person-centred support for Service Users to access and engage with external mainstream and community facilities.

This could be either in small groups or as individual integrated activities, wherever this is possible or practicable.

Support will be designed and delivered to allow flexibility and to identify cultural differences. To this end, the workforce will be trained to meet the needs, values and customs and to respect the choices of Service Users and Carers from all communities within Tameside and to work in an anti-discriminatory manner.

The Provider will provide up to 140 building-based places per week as an indicative figure. Other Service Users will be supported to utilise a community day service element that would provide an additional eight day places, seven days a week, ie another 56 weekly places, giving a combined total of 196 places a week.

This number shall be subject to review should uptake not meet provision. There will also be opportunity to spot purchase provision in occasional instances where capacity may be exceeded.

As a consequence of the severity and progress of their dementia, some Service Users are likely to require assistance with aspects of personal care.

The Provider will ensure that Staff ratios are safely managed in consultation with Staff, Carers and Service Users where appropriate. The manager will be supernumerary to ratios and therefore not counted as part of them.

The Provider will need to make provision for the arrangement of the safe and reliable transport of Service Users to and from the Service, where Service Users require it. The catchment area could include any part of the borough. Transport may require the use of a mini bus or mini buses of a number to be agreed, which the Provider will be responsible for providing and maintaining. Support Staff will drive and act as escort on these buses.

Meals make a major contribution to Service Users’ participation in and enjoyment of daily living routines. Mealtimes are recognised as an important social occasion, as well as being an important and necessary element in the routine of some Service Users. The Provider will ensure that meals are available to all Service Users on a flexible basis. For example, some Service Users will prefer a hot, lunchtime meal as their choice or part of their routine. This should always be an option. Some may choose to bring in a packed lunch. Others may prefer to eat out as part of an activity or as an activity in itself. These are not exhaustive examples

All documentation must be completed and submitted electronically www.the-chest.org.uk by the due date of 2 June 2017.