SPS 2205 - The Maintenance and Repair of Door Entry, Concierge and CCTV Systems

The Maintenance and Repair of Door Entry, Concierge and CCTV Systems

a) Comprehensive service and planned preventative maintenance,
b) All remedial repairs as required, including replacing components within items of equipment
c) Provide an emergency Callout Service, to include evenings, weekends and holiday periods
d) Maintain and repair CCTV, motorised gates, automatic door openers and Concierge systems within Royal Borough of Greenwich.

This procurement will be managed electronically via the RBG Proactis e-tendering Suite. To participate in this procurement, participants shall first be registered on the e-tendering Suite. If Bidders have not yet registered on the e-tendering Suite, this can be done online at https://royalgreenwich.proactishosting.com/ and click on the

tap‘supplier registration’.

Note: registration may take some time therefore, please ensure that you allow a sufficient amount of time to register. Full instructions for registration and use of the system can be found at

https://supplierhelp.due-north.com/ Once you have registered on the e-Tendering Suite, a registered user can express an interest for a specific procurement. This is done by looking at the opportunities sections. The registered user will receive a notification email to alert them once this has been done. As a user of the e-Tendering Suite, you will have access to proactise-portal email messaging service which facilitates all messages sent to you and from you in relation to any specific RFX event. Please note it is your responsibility to access these emails on a regular basis to ensure you have sight of all relevant information applicable to this opportunity. For technical assistance on use of the eSourcing Suite, please contact Proactis Helpdesk Freephone: 0345 010 3503.

The Royal Borough of Greenwich in pursuit of its duty under the Public Services (Social Value) Act 2012, which is, to seek improvement in the economic, social and environmental wellbeing of its Residents, would like successful contractor to contribute to its Social Value Fund. As such, questions relating to social value will be included in the method statement.