Unified System Solution
Main contract details
Opportunity Id
DN552137
Title
Unified System Solution
Categories
43000000 - Information Technology Broadcasting and Telecommunications
Description
<p>North Tyneside Council are currently reviewing our Housing Management, Asset Management, and Works Management services. This review also covers our requirements relating to the management of an internal stores solution. Works Management</p>
<p>The solution should allow the business to undertake all activity and workflows relating to its repairs and maintenance and construction services. Where possible it should be possible to make relevant functionality available to customers through a customer portal. These include:</p>
<p>• Recording faults and incidents • Resource Management • Task completion and Cost Collection • Planned works • Subcontractors • Purchasing Housing Management</p>
<p>The solution should allow the business to undertake all activity and workflows relating to its housing services. Where possible it should be possible to make relevant functionality available to customers through a customer portal. These include:</p>
<p>• Allocations • Tenancy Management • Income Management • Estate Management • Homelessness • Empty Homes • Leasehold and Right To Buy • Anti-Social Behaviour Management Asset Management</p>
<p>The solution should allow the business to undertake all activity and workflows relating to its asset management services. Where possible it should be possible to make relevant functionality available to customers through a customer portal. These include:</p>
<p>• Asset Information • Asset Reporting • Asbestos Management • Compliance • Stock Condition • Future Works • Schools estate Stock and Plant Management Fleet Management</p>
<p>We are now looking for a single system SaaS solution which delivers all of our requirements and wish to engage any interested supplier. If you would like to know more please contact <strong>Ian.Walton2@northtyneside.gov.uk</strong></p>
<p>The solution should allow the business to undertake all activity and workflows relating to its repairs and maintenance and construction services. Where possible it should be possible to make relevant functionality available to customers through a customer portal. These include:</p>
<p>• Recording faults and incidents • Resource Management • Task completion and Cost Collection • Planned works • Subcontractors • Purchasing Housing Management</p>
<p>The solution should allow the business to undertake all activity and workflows relating to its housing services. Where possible it should be possible to make relevant functionality available to customers through a customer portal. These include:</p>
<p>• Allocations • Tenancy Management • Income Management • Estate Management • Homelessness • Empty Homes • Leasehold and Right To Buy • Anti-Social Behaviour Management Asset Management</p>
<p>The solution should allow the business to undertake all activity and workflows relating to its asset management services. Where possible it should be possible to make relevant functionality available to customers through a customer portal. These include:</p>
<p>• Asset Information • Asset Reporting • Asbestos Management • Compliance • Stock Condition • Future Works • Schools estate Stock and Plant Management Fleet Management</p>
<p>We are now looking for a single system SaaS solution which delivers all of our requirements and wish to engage any interested supplier. If you would like to know more please contact <strong>Ian.Walton2@northtyneside.gov.uk</strong></p>
Region(s) of supply
North East (England)
Estimated value
N/A
Keywords
housing, system, management
Key dates
Estimated contract dates
Start date
17/01/2021
End date
16/01/2031
Expression of interest window
From 22/06/2021 00:00 to 02/07/2021 23:00
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Contact details
Buyer
North Tyneside Council
Contact
Denise Pearson
Telephone
07817 574538
Address
Quadrant, Cobalt Business Park
North Tyneside
Tyne and Wear
NE27 0BY
United Kingdom
North Tyneside
Tyne and Wear
NE27 0BY
United Kingdom
