Framework for Provision of Client Moving and Handling Training

Durham County Council currently delivers its health and safety training using both internal and external Trainer Provider(s) in order to deliver training covering a wide a range of health and safety courses.

This contract is for a Framework Agreement for the Provision of Client Moving and Handling Training. For each Lot, Durham County Council is intending to invite a maximum of 3 bidding organisations onto the Framework to provide Client Moving and Handling training as detailed in the tender documents.

Training Provider(s) will be required to supply and deliver Client Moving and Handling training in accordance with the Specification and relevant course objectives set out in the tender documentation for:

Lot 1
• Client Moving and Handling Training (Practical)

Lot 2 Specialist Client Moving and Handling
• Bariatric Client Moving and Handling
• Moving and Handling for Clients with Dementia


Please access and download the tender documents for information.

Please raise queries via the online system and if you have problems accessing the tender please contact the following.

E-tendering System Support is provided by the NEPO portal administration organisation Proactis. Please use the method below that is appropriate to the issue that you are experiencing.

• Proactis Supplier Support Helpdesk Ticketing System (http://proactis.kayako.com) - To be used by Suppliers for non-time critical issues i.e. password resets / account queries, finding information, etc.

• Email (ProContractSuppliers@proactis.com) - To be used in same way as ticketing system. Any emails to this address will auto-log a support ticket on Proactis Supplier Support Helpdesk

• Emergency Contact (0330 005 0352) - To be used by Suppliers for critical support only i.e. document submission near tender deadline - this should be used by exception and not as a rule

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