22 055 - Translation & Interpretation Services
Main contract details
Cheshire East Council are looking for a single provider of Translation and Interpretation services to support all non English speaking residents of the borough. The population of Cheshire East is now 398,800 and remains the third largest of the 39 local authorities in the North West – behind Manchester and Liverpool – and fifteenth largest in England.
The Council intends to appoint a single Provider to deliver a fully managed translation, Interpretation and Transcription Service. The service shall include provisions for: -
- Face to Face Interpretation Services (Verbal)
- Face to Face Interpretation Services (Non-Verbal)
- Telephone Interpretation Services Scheduled
- Telephone Interpretation Services on Demand
- Video Interpretation Services (Verbal)
- Video Interpretation Services (Non-Verbal)
- Document translation, including Braille, Large Print, Easy Read and Audio Transcriptions.
The Council wants to work with local and regional partners to support Cheshire East residents with language services, to ensure access to economic prosperity for all.
The Service shall actively champion the Council’s aspirations to deliver upon its Social Value considerations and obligations which are to be supported through the service delivery. Interpretation and translation services are required by a varied cross section of the Council but predominantly Children’s Services.
The services are commissioned from all Council office locations across Cheshire East and can take place in a variety of locations, including but not limited to schools, courts, children’s centres, clients homes and hospitals across the borough. The most frequent users of the services are the Child Protection Teams based in Crewe and Macclesfield.
Expression of interest window
From 13/09/2022 17:00 to 14/10/2022 14:00