Fire, Security and Life Safety Systems

whg is seeking to engage with suppliers to explore options for a consolidated contract covering the servicing, maintenance and repairs of fire safety and access control systems. In line with the Procurement Act 2023, this market engagement exercise aims to gather insights from suppliers to inform the development of a robust procurement strategy and shape our procurement process for a single, integrated outcome.
The proposed contract scope includes:
- Fire Alarm Servicing and Maintenance: Routine inspection, testing, maintenance, and repair of fire alarm systems to ensure compliance with relevant safety standards.
- Life Safety Equipment: Maintenance and servicing of firefighting equipment, including extinguishers, hydrants, rising mains and sprinkler systems and related systems as well as emergency lighting and smoke control systems.
- Door Entry Systems: Maintenance and repair of door entry and intercom systems to ensure secure and reliable operation.
- Access Controls: Servicing and maintenance of automated gates, barriers, and other access control systems to support secure and efficient access management.

Currently, these services are managed under separate contracts, but whg is exploring the feasibility of consolidating and bringing them together to improve efficiency, streamline operations, and achieve cost-effectiveness. We are keen to understand supplier capabilities, innovative solutions, and market trends that could enhance service delivery and compliance.

Interested suppliers are invited to participate in this market engagement exercise to provide feedback on the proposed scope, potential challenges, and opportunities for integration. This shall include an initial supplier briefing session held online by Teams on 30th July, 13:00pm – 14:30pm.

Following this a questionnaire shall be issued to interested suppliers to further understand the scope and supply market capacity and capability.

To participate, please register your interest by submitting an ‘Expression of Interest’ form. All expressions of interest must be submitted through the Pro-Contract Housing Procurement Portal (https://procontract.due-north.com/), using reference DN781567.
Please complete and upload the document attached to the portal ‘Expression of Interest Response — FSLSS’ by no later than 12.00 noon (GMT) on 28th July 2025. Please see the portal for the document.
Should you experience any technical difficulties in using the Pro-Contract system, please contact the supplier support helpline on 03300050352.

whg is committed to fair, transparent, and competitive procurement in accordance with the Procurement Act 2023. This notice does not constitute a commitment to procure but is intended to inform the development of our procurement strategy and shape our procurement process.