E-Cigarette Provision and Voucher Redemption Service

The requirement is to provide refillable e-cigarette starter kits which would include 4 weeks of e-liquid in varying nicotine strengths and a varied but restricted/limited choice of flavors, delivered via a voucher scheme, which would allow clients to access 2 weeks e-liquid with starter kit and a further 2 weeks of e-liquid from week 3 of the programme. The supplier will give KCHFT a ‘bundle’ of vouchers, which KCHFT can then give to clients to redeem on the supplier website via the KCHFT landing page, or via the phone line. The supplier will then submit a monthly report along with their invoice detailing which vouchers have been redeemed, which shall provide supporting evidence for invoicing and show what payment is due to the supplier.
In summary, clients will be provided with vouchers at two points throughout their episode of care, the first of which at week 1, which will be valid for a refillable e-cigarette kit (inclusive of charger), and 5 x 10ml bottles of e-liquid, or equivalent pre filled cartridges (2 weeks supply). The second voucher will be provided from week 3, for a further 5 x 10ml bottles of e-liquid or equivalent pre filled cartridges (2 weeks supply). The successful bidder will develop, manage and maintain a specific KCHFT landing page on their website for KCHFT Smoke free clients to redeem voucher codes to order their starter pack and follow on liquids/ cartridges. Accessible customer services for clients who do not have access to the internet will also be required, via a phone line. The supplier will be required to ship starter packs and additional e-liquids directly to clients who order through the Supplier’s website and or phone line.

This expression of interest window closes on the 5th February 2024 @ 08:00am, in line with the tender submission deadline. Any bidder whom has expressed interest in this opportunity is able to download all ITT Documentation. Bidders whom express interest will be added to the invitation to tender (ITT) section of the e-Tendering portal, where they will be required to submit the completed ITT documentation by no later than 5th February 2024 @ 08:00am. Please note ITT documentation can be downloaded from both the EOI and ITT areas of the e-Tendering Portal (ProContract), however the bidder is required to submit their completed documents into the ITT section / area only.