Transport Infrastructure Grounds Maintenance

West Midlands Combined Authority is seeking a contract for the provision of transport infrastructure grounds maintenance across TfWM’s asset portfolio (bus shelters, park and ride sites), including vegetation management and winter maintenance throughout the colder months. This contract also includes the provision of litter picking and quoted works following grounds maintenance tasks.

There are 5 key areas aligned with the requirements set out in the specification, these are: -
• Park & Ride (P&R) car park grounds maintenance
• Bus Stations grounds maintenance
• Park & Ride (P&R) winter maintenance
• Bus Stations winter maintenance
• 16 Summer Lane winter maintenance


These services will be delivered in line with the following objectives:
• The provision of Grounds Maintenance at all Bus Station and Park & Ride locations.
• The provision of Winter Maintenance at all Bus Stations, Park & Ride locations and 16 Summer Lane (WMCA Head Office)
• The provision of litter picking services across all Bus Stations and Park & Ride sites
• Quoted works on a case-by-case basis if high-level tree works are required across the Park & Ride Locations

The Service Provider will be required to work in partnership with TfWM and its Suppliers, including but not exclusive to, the other principal Service Providers and partners who carry out cleaning, shelter manufacture, installation and advertising, to deliver the very highest standards of service provision.

TfWM has made a commitment to and is working to develop good practice in infrastructure sustainability, including green and sustainable technologies in the design, refurbishment and maintenance of transport infrastructure facilities. The Service Provider will be required to demonstrate a commitment to sustainability by integrating sustainable development into their operating practices and culture throughout the contract.

This can be achieved by using low fuel consumption and emissions vehicles, optimising visits to each site, recycling of waste materials, disposing of any controlled waste in an approved manner, work with reusable components, using innovative designs and green technology or ethically sourced materials.

Infrastructure and assets are to be efficiently controlled and managed, creating an environment that is well maintained for the safety and experience of public transport users.

Principal aims of this contract include:

• Effective management of services, inspections of sites where required and maintenance of assets and equipment, to ensure that TfWM:

• Maintains the condition of assets to ensure they function safely
• Presents a respectable appearance of TfWM assets
• Reduces exposure to liability and mitigates risk

• Maintaining and continuously improving the professional standard of service across all operational transport assets, to ensure:
• TfWM service levels are achieved to standards set out in the specification and within agreed timescales
• The Service Provider is focused on the safety of the public, staff, visitors and contractors
• Customer satisfaction is considered at all times