Contract details
Contract: First Care (Sickness absence) NEAS0021
Details
Buyer:
North East Ambulance Service
Department:
PEOPLE AND DEVELOPMENT
Title:
First Care (Sickness absence) NEAS0021
Description:
Service descriptor below. NAME CHANGE TO GOODSHAPE AND CONTRACT PROVISION UNTIL 2026
This contract was approved by EMG at 25th July 2022 to be exended for a further 12 months until 30/9/23 - agreement to be signed asap and added to this register
Ref Service Deliverable
1 A dedicated 03 absence reporting phone line for exclusive use by employees of The Customer to report, update and close absences.
2 24/7 Recording of Unplanned absences, including Absence Start Date, Return to Work Date, Time Lost, Absence Reason, Fit Notes (if applicable), Contact Telephone Number and any additional information the absent employee wishes to relay.
3 The signposting of absent employees to other support services, such as Occupational Health, Employee Assistance Programmes and Physiotherapy (where available).
4 24/7 distribution of email and SMS notifications to recipients designated by The Customer, following the reporting of an absence by an employee of The Customer.
5 Tracking of line manager Return to Work Interview completion against agreed target and the management of customisable interview forms.
6 Real-time dashboards, showing all active absences, outstanding actions, recent alerts, high absence areas and key absence reasons.
7 Absence Archives showing the details of all historic absences, configurable by user preferences.
8 Employee Reports, providing a complete overview of the absence history of a chosen employee of The Customer, including the details of every absence, statistical analysis, completed return to work interview forms, notes, alerts, referrals and employment details.
9 Focus Lists, providing a summary of the employees that have had the highest amount of absence.
10 Compliance Reports, providing detailed and trend analysis of line manager compliance with the Return to Work Interview process.
11 Absence Reason Trends, showing days lost, absence spells and average length of all reasons over set time periods, based on user preferences.
12 Absence Rate Trends, showing the absence %, days lost, absence spells and average length of absence over set time periods, based on user preferences.
13 Payroll Export reports listing the details of all absences (as defined in Schedule 5).
14 Account Management support in the analysis of absence trends and management of the service.
15 24/7 Medical Primary Care Advice for all employees reporting medical absences, the goal of which is to help employees of The Customer to return to health, and to work, as early as practicable.
Annual value id headcount x £2.46 x 12.
Description of the geographical coverage:
Annual value id headcount x £2.43 x 12.
Note; the headcount has been nominated as 2500(minimum) only for this register at time of set up, it needs to be verified/updated
Reference no:
DN544866
Estimated total value:
£80,000.00
Estimated annual value:
£90,000.00
VAT not recovered:
£0.00
Participating organisations:
N/A
Keywords:
First Care, sickness absence
Start date:
01/10/2022
End date:
31/12/2099
Awarded date:
30/03/2020
Awarded value:
Not set
Appraisal date:
Not provided
Review date:
14/06/2099
Initial contract period:
12 months
Total option to extend:
Total contract period:
12 months
Available extensions:
0 with 0 taken
Central purchasing body:
North East Ambulance Service
Framework:
N/A
Find a Tender (FTS):
No
Process used:
RFQ
Primary contact
Title:
mr
First name:
Contract
Surname:
Register
Email address:
contract.register@neas.nhs.uk
Telephone number:
01914302000
Fax number:
Mobile number:
Awarded supplier(s)
| Company name | Company reg number | SME/VCS | VCS reg number | Contacts | Postcode |
|---|---|---|---|---|---|
| First Care Ltd | 5297929 |
|
WD17 1JJ |
Notes
Public notes:
Custom details
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