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Contract details

Contract: Live Well Dorset - Public Health

Details

Buyer:
Dorset Council
Department:
Dorset Procurement
Title:
Live Well Dorset - Public Health
Description:
SCOPE AND AIM: On 1st April 2013 the responsibility for public health services within the County of Dorset transferred from the NHS to the local authorities of Dorset County Council, Bournemouth Borough Council and the Borough of Poole, all working together as Public Health Dorset with Dorset County Council being the host authority.   Dorset County Council, on behalf of Public Health Dorset, secured a contract following competitive tenders for the creation of a dorset health improvement hub [now named Live Well Dorset] that will provide a single point of access, a front door, for all health improvement services and referrals across the County of Dorset.   This presents an opportunity to transform health improvement services in line with the legal requirement to improve health and wellbeing and reduce inequalities in health for residents in the County. Live Well Dorset shall support the engagement, assessment, referral management and follow up support available to people wanting to change health behaviours.  Above all, to develop a new approach that recognises and assesses people’s different attitudes to health, and whether they require support with capability, opportunity or motivation to change, each of which can be a driver of behaviour.   The Council offered a contract that is a mixture of core funding plus a payment by results element based on activity and outcomes within health improvement pathways and up to a period of 7 years.   The specification was developed in consultation with a range of parties but the hub will focus on the core elements of customer service, client engagement and motivation, referral and management of health improvement pathways with generic low level behaviour change support.  This will include provision of brief interventions for healthy choices, smoking cessation, physical activity and alcohol but not more specialist or intensive support.  The tender sought a provider that has the ability to deliver excellent Customer Relationship Management (CRM) and secure Contact Management Software (CMS) that will help support the behaviour change of individuals across a range of health improvement services and facilitate reporting of outcomes over time. The Council welcomed consortium bids, though the contract to be with a lead provider.   CONTRACT PERIOD: The Contract to be for an initial period of three years, with provision to extend up to four years within break points (subject to satisfactory performance); making a total of seven years.  This will potentially allow for a return of investment for both Public Health Dorset and the successful provider.   VALUE: The contract value will be a minimum of 920,000 GBP per annum, consisting of 645,000 GBP core funding and a payment by results element of 275,000 GBP. Annual contract values may increase in line with activity volume and depending on performance. Subject to tender submissions, additional funding to be made available to support the costs of developing the IT and technology requirements.  The contract value is based on the known annual funding at this point of time and is dependant on central government funding.
Description of the geographical coverage:
Reference no:
DN89050 (CONTRACT-9JPG-9PNDO4)
Estimated total value:
£6,640,000.00
Estimated annual value:
£0.00
VAT not recovered:
£0.00
Participating organisations:
N/A
Keywords:
Public Health
Start date:
01/04/2015
End date:
30/03/2018
Awarded date:
19/01/2015
Awarded value:
Not set
Appraisal date:
Not provided
Review date:
31/03/2017
Initial contract period:
35 months
Total option to extend:
24 months
Total contract period:
59 months
Available extensions:
0 with 0 taken
Central purchasing body:
Framework:
N/A
Find a Tender (FTS):
Yes
Process used:
Not provided

Primary contact

Title:
First name:
Surname:
Dawn Adams
Email address:
d.d.adams@dorsetcc.gov.uk
Telephone number:
01305 221271
Fax number:
Mobile number:

Awarded supplier(s)

Company name Company reg number SME/VCS VCS reg number Contacts Postcode
Optum 08630286
  • - Mrs Bhavini Parekh
W2 1NW
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Categories

  • 72212445-0 - Customer Relation Management software development services
  • 79342300-6 - Customer services
  • 85000000-9 - Health and social work services
  • 85323000-9 - Community health services
  • 98000000-3 - Other community, social and personal services
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Notes

Public notes:

Custom details

Public attachments

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