Contract details
Contract: Contact Centre Telephony
Details
Buyer:
Somerset Council
Department:
*Commercial and Procurement
Title:
Contact Centre Telephony
Description:
Contact Centre Telephony for Somerset County Council, purchased via GCloud 11 framework
Description of the geographical coverage:
Reference no:
DN509585
Estimated total value:
£335,199.50
Estimated annual value:
£167,599.75
VAT not recovered:
£0.00
Participating organisations:
N/A
Keywords:
N/A
Start date:
29/06/2021
End date:
28/06/2025
Awarded date:
03/11/2020
Awarded value:
£335,199.50
Appraisal date:
Not provided
Review date:
01/04/2024
Initial contract period:
24 months
Total option to extend:
24 months
Total contract period:
48 months
Available extensions:
2 with 2 taken
Central purchasing body:
Somerset County Council
Framework:
Framework
Find a Tender (FTS):
No
Process used:
Other
Other description:
Via GCloud 11 Framework
Extensions Show more
Available extensions:
2
Total option to extend:
24 months
Taken
Period (months)
Start date
End date
Comments
Approved date
12
29/06/2023
28/06/2024
1 x 12 month extension
29/06/2023
12
29/06/2024
28/06/2025
1 x 12 month extension
29/06/2023
Primary contact
Title:
Mr
First name:
Iain
Surname:
Copeland
Email address:
iain.copeland@somerset.gov.uk
Telephone number:
000
Fax number:
Mobile number:
Awarded supplier(s)
| Company name | Company reg number | SME/VCS | VCS reg number | Contacts | Postcode |
|---|---|---|---|---|---|
| Kerv Experience | 03925996 | SME |
|
TW9 1AA |
Notes
Public notes:
Custom details
Public attachments
Public attachments can be viewed by all users (buyer, supplier or visitor)
No attachments
