Contract details
Contract: Corporate Intranet
Details
Buyer:
Leicestershire County Council
Department:
Information and Technology
Title:
Corporate Intranet
Description:
The intranet, known as the CIS (Corporate Information Service), is a key tool for internal communication. It is the default homepage for all PC users in the council. The intranet was re-launched in 2007/8. Like many other intranets of its age, it was implemented to solely provide users with as many gateways as possible to information that could be useful.
As technology has moved on, the limitation of the CIS have become more prominent; the underlying technology (Livelink) is now obsolete, presenting a PSN compliance issue. Accessibility is also an issue, with the current Intranet only being available to staff who can directly access the corporate network. This leaves a significant number of remote workers without access.
In the 2012 staff survey, almost 90% said that news items on the intranet helped them to understand what is happening. However, other areas of the intranet have also been criticised for being out-of-date, difficult to navigate and search. The intranet is also seen as a one-way tool for communication, with even the staff suggestion scheme ‘speak up’ offering limited scope for a rich dialogue. It has limited functionality and technology has moved on several generations since it was implemented. In addition to the out-of-date functionality, there is also a requirement to replace it because the CMS (Content Management System) needs to be decommissioned.
As the council transforms the way it works, it’s important that staff understand and engage with the organisation’s aims and future direction.
The Information and Technology (I&T) Enabler work stream is supporting the Transformation Programme and will create the strategic I&T framework to facilitate current and future transformation. The transformation programme aims to enable staff to work differently, to collaborate, share information, be flexible, self-serve and use new and mobile systems and processes.
In addition, the Council has embarked on a programme of internal self-service. This is being extended through the development of self-service reporting. Longer term, the replacement intranet may need to consider closer integration with other business systems as a means to drive self-service fulfilment.
The Council aspires to be more digitally mature. The key drivers are the delivery of further savings and to improve customer and employee experience. Benefits are expected to be non-financial such as increased productivity and reduced demand for services. Extending employee and manager self-service will be one way of achieving these.
SharePoint
A decision has been made to use MS SharePoint as a platform for this solution. SharePoint provides a solid platform for document management and collaboration, with recognition that it will also satisfy content management requirements with some development.
This RFQ is only concerned with the provision of services to build and implement a new intranet. The licencing and provision of a SharePoint solution is not for consideration in this RFQ.
Description of the geographical coverage:
Reference no:
DN124245
Estimated total value:
£185,892.00
Estimated annual value:
£0.00
VAT not recovered:
£0.00
Participating organisations:
N/A
Keywords:
Intranet, SharePoint, CIS, Development
Start date:
01/01/2017
End date:
31/12/2019
Awarded date:
23/05/2016
Awarded value:
Not set
Appraisal date:
Not provided
Review date:
02/07/2021
Initial contract period:
36 months
Total option to extend:
36 months
Total contract period:
72 months
Available extensions:
3 with 3 taken
Central purchasing body:
Leicestershire County Council
Framework:
N/A
Find a Tender (FTS):
No
Process used:
RFQ
Extensions Show more
Available extensions:
3
Total option to extend:
36 months
Available
Period (months)
Start date
End date
Comments
12
01/01/2020
31/12/2020
Extension 1 of 3
12
01/01/2021
31/12/2021
Extension 2 of 3
12
01/01/2022
31/12/2022
Extension 3 of 3
Taken
Period (months)
Start date
End date
Comments
Approved date
12
01/01/2020
31/12/2020
Extension 1 of 3
20/12/2019
12
01/01/2021
31/12/2021
Extension 2 of 3
28/01/2021
12
01/01/2022
31/12/2022
Extension 3 of 3
02/12/2021
Primary contact
Title:
Mr
First name:
Hasan
Surname:
Lambat
Email address:
Hasan.Lambat@leics.gov.uk
Telephone number:
0116 3058188
Fax number:
Mobile number:
Awarded supplier(s)
| Company name | Company reg number | SME/VCS | VCS reg number | Postcode |
|---|---|---|---|---|
| SFW Limited | 2740301 | SME | GU22 7UY |
Notes
Public notes:
Contract was awarded to SFW Ltd, who were acquired by Civica in July 2016 and as of the 2nd May 2017, has been rebranded as Civica Digital
Custom details
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