Proactis
  • Home ›
  • Contract register ›
  • Lifeline / Community Alarms and connected Telecare
Return to contract register

Contract details

Contract: Lifeline / Community Alarms and connected Telecare

Details

Buyer:
Peterborough City Council
Department:
Adult Services
Title:
Lifeline / Community Alarms and connected Telecare
Description:
The provision of community alarms, referred to locally as Lifelines, and connected telecare technology is an important element of the early intervention and prevention agenda helping to support people to remain living in the home of their choice for as long as possible. The City Council requires a digital lifeline and telecare service for its residents (population 216,000) providing ‘peace of mind’ and reassurance to carers and families. The service will need to be ‘person centred’ in its approach encompassing the latest technology alongside more traditional solutions in order to achieve outcomes: o Promotion and maintenance of independence, well-being, and quality of life for customers in their own home o Manage and minimise risk for people living at home o Reduce social isolation o Detect deterioration and enable more early intervention for people with long term conditions o Enhance people’s sense of dignity and increased confidence o Reassurance for informal carers o Prevent, reduce, delay escalation of needs and hospital / care home admissions o Supporting safe hospital discharge o Supporting the prevention, reduction and delay in people needing formal packages of care and support o Embrace the use of new technology, as it becomes available Peterborough City Council prioritises Technology Enabled Care and has a “think TEC first” approach across all the social care teams so as to deliver better outcomes for people and deliver demand management savings for the Council through interventions that avoid, prevent, and delay the need for traditional social care and support. PCC commissioners acknowledge that the national digital switchover, due to be completed by end of 2025, is a significant catalyst to the telecare industry, making many existing analogue solutions obsolete. It is therefore important that that the Lifeline service offers a fully digital solution.
Description of the geographical coverage:
Peterborough and Surrounding Areas
Reference no:
DN678140
Estimated total value:
£1,000,000.00
Estimated annual value:
£333,334.00
VAT not recovered:
£0.00
Participating organisations:
N/A
Keywords:
Lifelines
Start date:
01/04/2024
End date:
31/03/2027
Awarded date:
31/03/2024
Awarded value:
£1,000,000.00
Appraisal date:
Not provided
Review date:
31/03/2026
Initial contract period:
36 months
Total option to extend:
24 months
Total contract period:
60 months
Available extensions:
2 with 0 taken
Central purchasing body:
Peterborough City Council
Framework:
N/A
Find a Tender (FTS):
Yes
Process used:
ITT

Extensions Show more

Available extensions:
2
Total option to extend:
24 months

Available

Period (months)
Start date
End date
Comments
12
01/04/2027
31/03/2028
Optional Extension 1
12
01/04/2028
31/03/2029
Optional Extension 2

Primary contact

Title:
Mrs
First name:
Jan
Surname:
Thistleton
Email address:
Jan.Thistleton@peterborough.gov.uk
Telephone number:
01733 864553
Fax number:
Mobile number:

Awarded supplier(s)

Company name Company reg number SME/VCS VCS reg number Contacts Postcode
Careium UK Limited 8666755
  • - Mrs Lauren Purser
BB1 2QE
Show more

Categories

  • 35112000-2 - Rescue and emergency equipment
Show more

Notes

Public notes:

Custom details

Public attachments

help Public attachments can be viewed by all users (buyer, supplier or visitor)

No attachments

  • Cookie policy
  • Terms and Conditions
  • Privacy
  • Accessibility
  • Help Center

Version

Your session is about to expire in

Please use the button below to continue working

Loading...

At Proactis we value your privacy

We use essential cookies to make our website work. We’d also like to set optional cookies to provide you with the best experience and help us to improve the site.

If you are happy with this, please select "Accept all". Further information on the individual cookies we use, their purposes and to easily manage these, please click "Manage options".

Cookie Policy   |   Privacy policy

Cookie Policy

To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?

A number of our pages use cookies, for example to remember:

  • Your display preferences, such as contrast colour settings or font size
  • If you have agreed (or not) to our use of cookies on this site

Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that, some features of this site may not work as intended.

Please see the table below for more information on what cookies are used on this site and their purpose:

Category of use Description
Session and persistent cookies Similar to most websites, we use 'session cookies'. These cookies only exist for the length of time that you visit our site and are are deleted once you close the browser. We also use 'permanent cookies' known as 'persistent cookies' which remain stored on your browser ready for use the next time you visit our website.
Authentication We use cookies to help us show you the right information and personalise your experience when you’re logged in.
Security We use cookies to enable and support our security features, and to help us detect malicious activity and violations of our Website Terms and Conditions.
Preferences, features and services Cookies can help you fill out forms on our site quicker. They also allow us to recognise if you’ve contacted us before – for example through our Live Chat. You can learn more in our Privacy Policy.
Performance, Analytics and Research Cookies help us learn when you access our site from other websites, applications, or devices such as your work computer or your mobile device.

How to control cookies

You can control and/or delete cookies as you wish - for details, see below. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.
AllAboutCookies.org

At Proactis we value your privacy

We use essential cookies to make our website work. We’d also like to set optional cookies to provide you with the best experience and help us to improve the site.

Details of the essential and non-essential cookies we use are provided. You can confirm your consent preference for non-essential cookies using the toggles within the table.

Essential cookies


Name Type Description Expiry
.ASPXAUTH Session Cookie These cookies are used when authenticating your access to ProContract. End of Session
__RequestVerificationToken Session Cookie This cookie is used to prevent Cross Site Request Forgery (CSRF) attacks. This is a is a type of malicious exploit of a website where unauthorised commands are transmitted from a user that the web application trusts. End of Session
ASP.NET_SessionId Session Cookie This cookie is used to identify your user session. This cookie allows our web servers to respond to your actions on the website such as "Expressing interest in opportunities" or browsing the website. The website wouldn't work for you without it End of Session
ContractRegister_Org_PortalId Session Cookie These cookies are used to store and recall information when searching/using the ProContract Contracts Register. End of Session
ContractRegister_Portal_PortalId Session Cookie These cookies are used to store and recall information when searching/using the ProContract Contracts Register. End of Session
Opportunity_Org_PortalId Session Cookie These cookies are used to store and recall information when searching/using the ProContract advertised opportunity portal. End of Session
Opportunity_Portal_PortalId Session Cookie These cookies are used to store and recall information when searching/using the ProContract advertised opportunity portal. End of Session

Non-Essential Cookies


Name Description On/Off
Application Insights

This is a service provided by Microsoft which collects data to allow us to monitor the health and status of the web application.

GoogleAnalytics

These cookies are used to track and store anonymised user usage. Please click here for further information.;