Contract details
Contract: Business Services Package (Lot 1)
Details
Buyer:
North Tyneside Council
Department:
Procurement Services
Title:
Business Services Package (Lot 1)
Description:
The Council is looking to procure and work with organisations in order to modernise and improve the manner in which a number of its services are delivered. To this end the Council is seeking innovative organisations to work with it to develop a flexible solution which will transfer risk to the organisations whilst incentivising them to achieve improvements over the lifetime of the contract.
It is anticipated that the scope of the services required will include a range of business services which are set out and further defined below. The Council expects its chosen partner to deliver all services within the Lot. The Council will retain statutory and policy making and statutory responsible functions and a core team of officers.
Throughout the term of any contract, the successful tenderer shall be required to meet stipulated key performance indicators. The Council is open minded about the structure and the form of its relationship with the provider organisation and wishes to explore and develop the various options during the competitive dialogue process. In this respect the Council is open to collaborative bids being received.
It is anticipated that the scope the services required include a range of business services which may include:-
1. Financial services including financial accounting and fiscal services, financial processing (accounts receivable and payable, insurance claims management and payroll management services). Compilation of financial statements and budget monitoring. Financial management advisory services.
2. Procurement including procurement consultancy services.
3. ICT infrastructure support and delivery and Design including ICT delivery and graphic design and print room services for internal and external communications.
4. Customer Services including walk in and contact centres.
5. Revenues and Benefits including revenues and benefits services, rent processing and collection, corporate management.
6. Human Resources including transactional and advisory human resources, training, occupational health (administrative and professional) services and health and safety.
7. General post room services.
8. The Council reserves the right to include services of a similar nature during the lifetime of the contract.
Description of the geographical coverage:
Reference no:
DN153877 (CONTRACT-QTLE-8NNKYG)
Estimated total value:
£113,000,000.00
Estimated annual value:
£0.00
VAT not recovered:
£0.00
Participating organisations:
N/A
Keywords:
N/A
Start date:
01/11/2012
End date:
31/10/2027
Awarded date:
16/04/2012
Awarded value:
Not set
Appraisal date:
Not provided
Review date:
01/04/2025
Initial contract period:
121 months
Total option to extend:
60 months
Total contract period:
181 months
Available extensions:
1 with 1 taken
Central purchasing body:
North Tyneside Council
Framework:
N/A
Find a Tender (FTS):
No
Process used:
RFQ
Extensions Show more
Available extensions:
1
Total option to extend:
60 months
Available
Period (months)
Start date
End date
Comments
60
01/10/2022
31/10/2026
Extension
Taken
Period (months)
Start date
End date
Comments
Approved date
60
01/10/2022
31/10/2026
Approved by Sarah Heslop
29/07/2022
Primary contact
Title:
Mrs
First name:
Judith
Surname:
Robson
Email address:
judith.robson@northtyneside.gov.uk
Telephone number:
(0191) 643 5657
Fax number:
Mobile number:
Awarded supplier(s)
| Company name | Company reg number | SME/VCS | VCS reg number | Postcode |
|---|---|---|---|---|
| Engie Supply Holding UK Limited | 02706333 | LS18 4BG |
Notes
Public notes:
Custom details
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