Author: Orosei, Ima - ST FP
Last saved by: Sackey, Rebecca - ST FP
Company: Kent County Council

3. Analysis of Impact

5: Emergency Response Checklist

<Enter organisations name here >

BUSINESS CONTINUITY MANAGEMENT PLAN 
DATE: <Enter date here >

Distribution List:
Copy Number | Name | Location
1 | |
2 | |
3 | |
4 | |
5 | |
6 | |

No. | Section | Page
1 | Aim of the Plan | 3
2 | Objectives of the Plan | 3
3 | Critical Function Analysis and Recovery Process |
| 1. <name of critical function> | 4
| 2. <name of critical function> | 5
| 3. <name of critical function> | 6
4 | Priority List of Critical Functions | 7
5 | Emergency Response Checklist | 8
6 | Key Contacts List |
| 1. Staff | 9
| 2: Suppliers | 9
| 3: Customers | 10
| 4: Utilities | 10
7 | Emergency Pack | 11
8 | Expenses Log | 12

1: Aim of the Plan

To produce plans to prepare <organisation name> to cope with the effects of an emergency /extended disruption. The information held in this document should enable quick and straightforward plans of action in the event of an emergency.

2: Objectives of the Plan

<Organisation name> will be able to:

•	Understand the critical functions and activities of the organisation
_•	_Analyse _and _respond _to _the _risks _to _the _organisation
•	Provide a detailed prioritised and timetabled response to an emergency situation
•	Identify the key roles, responsibilities and contacts to respond to an emergency

_Critical _Function: |

_Effect _of _critical _function _on _service:

Time | Effect

First 24 Hours

1.
2.
3.

24-48 Hours

1.
2.
3.

Up to 1 Week

1.
2.
3.

Up to 2 weeks

1.
2.
3.

Resources Required for Recovery:

Time

No. of staff

Relocation?

Resources
required

Data required

First 24 hours | | | 1. 2. 3. | 1. 2. 3.
24 – 48 hours | | | 1. 2. 3. | 1. 2. 3.
Up to 1 week | | | 1. 2. 3. | 1. 2. 3.
Up to 2 weeks | | | 1. 2. 3. | 1. 2. 3.

_3.2: _Analysis _of _Impact

_Critical _Function: |

_Effect _of _critical _function _on _service:

Time | Effect

First 24 Hours

1.
2.
3.

24-48 Hours

1.
2.
3.

Up to 1 Week

1.
2.
3.

Up to 2 weeks

1.
2.
3.

Resources Required for Recovery:

Time

No. of staff

Relocation?

Resources
required

Data required

First 24 hours | | | 1. 2. 3. | 1. 2. 3.
24 – 48 hours | | | 1. 2. 3. | 1. 2. 3.
Up to 1 week | | | 1. 2. 3. | 1. 2. 3.
Up to 2 weeks | | | 1. 2. 3. | 1. 2. 3.

_Critical _Function: |

_Effect _of _critical _function _on _service:

Time | Effect

First 24 Hours

1.
2.
3.

24-48 Hours

1.
2.
3.

Up to 1 Week

1.
2.
3.

Up to 2 weeks

1.
2.
3.

Resources Required for Recovery:

Time

No. of staff

Relocation?

Resources
required

Data required

First 24 hours | | | 1. 2. 3. | 1. 2. 3.
24 – 48 hours | | | 1. 2. 3. | 1. 2. 3.
Up to 1 week | | | 1. 2. 3. | 1. 2. 3.
Up to 2 weeks | | | 1. 2. 3. | 1. 2. 3.

4: Priority List of Critical Functions

Priority | Critical Function
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |

Task

Completed
(date, time, by)

Actions within 24 hours: |

Record steps that have been taken, and ensure expenses
are noted down in the Expenses Log

Converse with the Emergency Services where appropriate |

Evaluate any damage that could have been caused to
your organisation. Is there any risk to staff, buildings, equipment etc?

Which, if any of the critical functions have been disrupted?
Record this down

Who is needed to rectify the situation? Which members of
staff are needed? What time scale will the recovery take?

Provide information to:
•	Staff
_•	_Suppliers _and _customers
_•	_Insurance _company

Daily actions during the recovery process: |

Keep regular updates. Ensure that everyone is aware of
the situation and what is occurring during the recovery process. Keep staff aware of any further issues that may still arise

Provide information to:
•	Staff
_•	_Suppliers _and _customers
_•	_Insurance _company

Ensure that any public organisations/authorities that may
also be affected are made aware of the situation

Following the recovery process: |

Debriefs with all staff – further staff welfare needs may
need to be addressed.

Use any relevant information from the debrief to review
and update this business continuity management plan

6.1: Key Contact List (Staff)

Contact | Office Number | Mobile Number | Other Information
1: | | |
2: | | |
3: | | |
4: | | |
5: | | |
6: | | |
7: | | |
8: | | |
9: | | |
10: | | |

6.2: Key Contacts List (Suppliers)

Supplier | Provides | Telephone | E-mail
1: | | |
2: | | |
3: | | |
4: | | |
5: | | |
6: | | |
7: | | |
8: | | |
9: | | |
10 | | |

6.3: Key Contact List (Key Customers)

Customer | Service / goods used | Telephone | E-mail
1: | | |
2: | | |
3: | | |
4: | | |
5: | | |
6: | | |
7: | | |
8: | | |
9: | | |
10 | | |

6.4: Key Contacts List (Utility Companies)

Utility | Company | Telephone | E-mail
Electricity | | |
Gas | | |
Telecommunications | | |
Water | | |

(NOTE: A plan of the premises should be included (for use by emergency services including locations of main water stop-cock; switches for gas and electricity supply; any hazardous substances; items that would have priority if salvage became a possibility)

7: Emergency Pack

As part of the recovery plan for this organisation, key documents, records and equipment are held off-site at <location> in an emergency pack. This pack may be retrieved in an emergency to aid in the recovery process.

The contents of the emergency pack comprise the following:

Documents:

•	A copy of this plan, including key contact details
_•	_Insurance _policy
_•	_Risk _assessment _data _to _evaluate _your _critical _functions

Records:

•	Computer backup tapes and / or disks
_•	_Financial _records

Equipment:

•	Spare keys
_•	_Torch _and _batteries

(NOTE: Details included in the emergency pack will change depending on the nature of your organisation. Think about anything that may be needed specific to the needs of your organisation)

8: Expenses Log

All expenses made should be recorded in this table. Details of who made the decision and reasons why should be given.

Date/time | Decision I action taken | By whom | Costs incurred
1 : | | |
2: | | |
3: | | |
4: | | |
5: | | |
6: | | |