Welcome to the new version of ProContract

Dear Supplier,

As a registered supplier on the previous ProContract portal we can confirm that your details have been automatically transferred. However, we do require you to take the following actions for security and account validation reasons. This is to ensure that, following the upgrade, your account details are correct and that you continue to receive relevant opportunities for your profile. 

Please follow the steps listed below:

Setting a new password

  1. Access the new portal via https://procontract.due-north.com/
  2. As part of the upgrade process, you will be required to set a new password.
  3. Click the “Forgotten your Username or Password?” link. https://procontract.due-north.com/Login/ForgottenCredentials
  4. Enter your Username and email address and then click “Reset Password”.
  • You will then receive an email to confirm your reset password request.
  • Please click on the link contained within the email
  • Enter your new password and click Reset Password

Note: Should you not receive the email, please check your spam and junk folders.

First Time login - Checking Your Details

Once logged in we request that you take this opportunity to review all of your registered account details and in particular your notifications preferences to ensure you receive appropriate new opportunity alerts and communications from the ProContract purchasing organisations and teams.

In particular, you should check your categories*, regions of supply* and communication preferences.

Why is this important to me?

As a supplier you can now select from classifications areas of interest that match your business expertise and be informed directly from the portal when new opportunities become available under these new categories.

What do I need to do?

Take the time to review the all category options by clicking on the 'edit' link provided in each of the sets (UNSPSC, NHS eClass, CPV and ProClass). 

You can use the search facility for each set to help you select the relevant categories that match your business area.  Repeat this process for each of the remaining category sets. For example, if you are a provider of chairs you should search and select all chair related categories for UNSPSC, NHS eClass, CPV and ProClass individually to give you the best chance to match against your business specialisation.

What are 'Region(s) of supply'?

We would also like you to confirm where your business can provide goods or services throughout the UK.  This information also helps us match the right opportunities to you.  For example, if you are a local supplier based in Middlesbrough who can provide services in the North East of England only then make sure that you only select the region of supply you can work within.  In this example the selection would be 'UKC - NORTH EAST (ENGLAND)'.

Alternatively, you can set your region of supply to UK and decide which opportunities are relevant to you when they arrive in your inbox.

Why do I have to confirm my communication preferences?

As a procurement solutions provider we want to make sure you are happy to receive notifications from the ProContract procurement portal.  The notification will make sure you are kept up to date with the latest information in regards to new and existing opportunities and subsequent activities such as invitations to tender.  You can opt out of receiving notifications but by doing so you will no longer be notified of any new messages and changes to existing activities you may have previously invited to.  You can still view any messages sent to you when you login to the portal but you will not be notified that the messages have been received.

Note: *The buying organisation and Due North cannot be held responsible for incorrect categories, regions of supply or communication preferences that are selected against your account and subsequent missed opportunities or notifications.

What about my tenders and contracts?”

All of your data relating to tendering will be migrated to the new system, and any saved items or attachments you had previously in a draft state will also be retained and accessible. However, these may appear in a different location due to user changes to the user interface.


To support your organisation in understanding and using the new functionality, we have provided Help from the main menu:


The help facility includes topics such as:

  • Welcome to Pro-Contract v3
  • What’s new
  • Registering
  • Getting Started
  • Opportunities
  • Responding to Tenders
  • Managing your Account
  • e-Auctions
  • Video Tutorials

Kind Regards,
Due North